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It's quick. It's inexpensive. And it's unbelievably effective. The humble SMS text message lets you send and receive vital information almost instantly.
Plus, nearly two-thirds of customers want businesses to text them more often. So instead of trying to reach customers in an overflowing email inbox, why not connect directly with them via their mobile phone?
Whether you want to fire off campaigns from your web browser, turn everyday email into SMS, or build messaging into your apps, we have the solution. So get texting, in whichever way that suits your business.
Create workflows that work smarter, not harder. Add set-and-forget automations for all your recurring messages. From simple to complex; no-code integrations through to full code builds.
Use text messaging to improve communication across the board. Talk to customers, partners, suppliers, staff – even whole departments. Typically messages are promotional, transactional or conversational in nature.
Make your offer unmissable. Try SMS for your next marketing campaign and see your sales grow. All at minimal cost.
Here's how:
Find out more about how we can improve your marketing with SMS.
Some messages are sent purely to provide information. Not to drive sales or promote. We call these transactional.
Use transactional SMS to:
And it's not just for texting your customers. SMS is great for:
When plans change, there's no faster way to communicate than via text message.
Improve the customer experience by offering 2-way messaging. With over half of all consumers preferring to send texts to customer support, why wouldn't you offer SMS support?
Here's why SMS is best for service teams:
Faster solutions mean happier, more loyal customers.
And happier, more engaged staff. It's win-win.
See more about SMS Customer Service.
Ever tried sending SMS to many people, using the default app on your mobile? You'll see that it can get messy quite quickly.
And it's not like you can create a group chat with your customers.
The smart way to send is via a designated text service, or SMS provider. Most simply, it's powerful software created especially for fast, high-volume text message delivery. But with added features so you can do it all from your web browser. (Your thumbs will thank you.)
Our SMS service powers billions of messages every single day. Join thousands of companies who send business
communications via SMS with us. From small businesses to global enterprises, in Australia and around the world.
See why businesses around the world prefer our text messaging service.
Our chat is staffed by real humans 24 hours a day, 365 days a year and always will be.
Our platform is built with enterprise level security and provides a 99.95% uptime SLA guarantee.
We live and breathe high performance direct routes. So that your messages get delivered on time.
Business text messaging is a way that businesses communicate via SMS text message. Businesses use this messaging to connect with customers, leads, employees or suppliers. It's great for many different use cases including marketing, alerts and one time passwords.
Yes, cold texting is illegal – and you don't want to waste your energy contacting people who may have zero interest in your product. Make sure before texting potential customers, you have the right consent.
Sign up to a reliable SMS service to get started. You can upload your contacts, write your message and click send. Want to know more? See our best practices for text messaging.
Join over 90,000 companies sending billions of
messages with us - in Australia and around the world.
Get started with business text messaging.
