Sub-processors

ClickSend personal data access location and data hosting information

This page provides information about the sub-processors that ClickSend has engaged in accordance with our Customer Terms to provide processing activities on customer data on behalf of our customers.

1. Data storage, CRM and service providers

Third Party Entity Types of data transferred or disclosed Activity Hosting location; Sinch Region (if applicable)
Amazon Web Services Personal data contained in communications customers send or receive through Sinch ClickSend’s services Cloud storage, debugging/monitoring, support Sinch ClickSend products. Note personal data is deleted after 120 days. Australia
Google Anonymous identifiers linking to behaviour of website and service usage (excludes cookies) Providing analytics to improve Sinch ClickSend onboarding. North America
Datadog Customer names and email addresses as well as personal data contained in communications customers send or receive through Sinch ClickSend’s services Debugging and monitoring. North America
Pitney Bowes, KPCorp, Lob, Docmail, Bing Mail Message content, letter / postcard address, return address, related metadata Printing and sending Letters and Postcards to End Users Worldwide depending on where customer sends message

2. Sinch Entities

Sinch Entity Purpose for the data transfer or disclosure Hosting location; Sinch Region (if applicable)
Sinch Sweden AB (Sweden) Service Provisioning, Development, Support EU
Sinch Australia Pty Ltd (Australia) Support Australia
Message4U Pty Ltd Service Provisioning and Support, Development Australia, EU
MessageMedia U.S.A., Inc. Service Provisioning and Support, Development USA
Sinch Philippines Inc. Service Provisioning and Support, Development Philippines
Simple Texting LLC Service Provisioning and Support, Development USA
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