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Online Mail

Mail Merge

Mail Merge: the smart way to send personalized letters

Personalize thousands of letters then send them for printing and mailing automatically — all from your desktop. No manual letter updates or envelope packing required.

Use mail merge to:

  • Address recipients by their first name
  • Instantly customize each letter with personalized information
  • Send your letters in one click via our automated 100% online mail service
Get started
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    Use mail merge to:

  • Address recipients by their first name
  • Instantly customize each letter with personalized information
  • Send your letters in one click via our automated 100% online mail service

Put personalization, printing and mailing on autopilot.

Mail Merge is more powerful when combined with our 100% automated Online Mail service. It's the direct mail game-changer for businesses.

Use Mail Merge to instantly update letters with tailored information for your customers. Add customer details to thousands of letters in a few clicks. Make your direct mail campaigns more engaging. Or send letters with important account information.

How to mail merge and send letters — in just a few clicks

Mail merge example graphic showing real estate letter template and merge tags and a letter with the fields populated with customer specific information
We've supercharged the traditional Mail Merge for you. Here's how it works:
1. Type out your letter, including placeholders and upload.
2. Upload a recipient list with names, addresses and other info.
3. Map placeholders to your receipt list in the dashboard.
4. Hit send.
That's it. Each letter will be updated automatically with information from your receipt list. Plus, we'll take care of the printing, packing, and mailing of each letter.

Rewind – what do we mean by mail merge?

Mail Merge is a way to customize thousands of letters instantly. You create a template or form letter with placeholders in the text. You upload a data source (usually a spreadsheet) and we use it to personalize the placeholders in each letter.
Mail merge example graphic showing real estate letter template and merge tags and a letter with the fields populated with customer specific information

One file. Thousands of personalized printed versions. Instantly.

A fully automated merge, print and send is the quickest way to mail out documents in bulk. Here's how:
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Format your letter or document

Create your document in your favorite word processor. We recommend creating your letter for Mail Merge in Word. If you don't have Word, just export your document as a .docx file.
Add placeholders to your letter template for the merge fields you want updated. Placeholders are indicated by double parentheses. Like this: << placeholder >>.
Then save your document as a .docx file.
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Add your recipient list

Add recipients by uploading a list, syncing with your contact management system or you can add them individually. Make sure you've got the right data for each recipient so your letters can populate seamlessly.
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Create your campaign

Within the Dashboard, select add a campaign. Upload your document and match the placeholders with the data fields in your contact list.
Boom! The placeholders will be filled with the data from your recipient list.
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Click send

We'll do the rest, including printing and mailing. Mail Merge is the easiest mass customized letter process around.
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Full specifications, guides and tips

Want to know more? Find detailed information on creating your letter campaign, uploading contacts, adding merge fields and more. See our mail merge resources.
See our mail merge resources.
Any questions?
Start a chat with our friendly customer support team. They're here to help, any time of day.
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How to use Mail Merge

Feel like you're always sending the same letters but only changing the name or date? You can automate. Other businesses are cutting their admin in half with automated mail personalization. Here's how.
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Seamless stock management

Automatically populate order forms with the items you sell. Set up your custom fields with product names and SKUs, then personalise with the recipient's first name and business name.
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Sell and manage homes

Contact potential sellers and buyers, book contractors, invoice tenants and more via direct mail. Use placeholders to add the data such as realtor details, county information, addresses.
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Event management organized

Tick one job off the to-do list for your next event. Use custom fields to update each letter with table numbers and dietary requirements. Or if you plan regular events, set up placeholders for time and place.
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Easy invoicing

Create up to 20,000 invoices in seconds. Mail Merge will automatically insert account numbers, balances, business names and client information. Then leave the printing and mailing to us.

Frequently asked questions

Can you mail merge Google Docs?

Sure you can, It's just like using Microsoft Word however you need to export the Google Doc file in .docx format

How do you mail merge envelopes?

You don't need to merge addresses with envelopes, our tool does that for you. Just upload your list, add your document and click send. We'll pull the address data for envelopes from your recipient list.

What does mail merge cost?

It's free with our Online Mail service. Check out pricing for our online print and mail service here. Whether you send one letter or thousands, you only pay for what you use.

Say bye-bye to your printer.

And hello to online customized letter campaigns.
Get started with custom letter printing and mailing in bulk.
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